Transcoded ad segment delivery returning 502 errors

Incident Report for broadpeak.io

Resolved

Starting at 4:30 PM UTC, there were 502 errors returned by the platform on some transcoded ad segments, in the Europe region. This was caused by an issue on the transcoding service that was not able to package some segments.
The issue was fixed at 7:20 AM.
Posted May 05, 2026 - 07:30 UTC