Streaming issue on Europe, US and Asia region

Incident Report for broadpeak.io

Resolved

This incident has been resolved.
Posted Dec 10, 2024 - 14:56 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Dec 10, 2024 - 14:12 UTC

Update

New sessions are now streaming normally in Europe and US. Streaming sessions that started before the issue get a 400 response.
Asia region is impacted but will recover in a few minutes
Posted Dec 10, 2024 - 13:59 UTC

Identified

The issue has been identified and a fix has been deployed.
Streaming sessions have been interrupted.
Posted Dec 10, 2024 - 13:43 UTC

Investigating

We currently have an issue impacting manifest delivery on the Europe region.
We are investigating the issue
Posted Dec 10, 2024 - 13:35 UTC
This incident affected: Broadpeak.io Applications (Content Replacement application, Virtual Channel application, Dynamic Ad Insertion application).